General Assistance

NEW RESIDENTS UTILITY:

Cable/Internet/More - WOW..800-444-6997
http://www.wowway.com/

Xfinity (previously Comcast) - 888-361-2025
https://www.allconnect.com/providers/xfinity-internet

Electric – DTE Energy...........800-477-4747
https://www.newlook.dteenergy.com/

Gas – Consumers Energy.....800-477-5050
https://www.consumersenergy.com/

Internet/Phone/More – Frontier... 877-462-8188
https://frontier.com/shop/bundles; Spanish language page - https://internet.frontier.com/espanol/servicio-de-fios/

Trash – Granger.................... 517-372-2800
https://www.grangernet.com/ 


VIDEO/CABLE DISPUTE RESOLUTION

The Michigan Public Service Commission (MPSC) is responsible for the implementation and oversight of Public Act 480 of 2006 - Uniform Video Services Local Franchise Act.  Customers have several options for filing video/cable complaints - click here for more information.

TELECOM ASSISTANCE
Telecommunications - Association of Michigan has provided information for Michigan's Lifeline and Linkup program, which provides help for those struggling to pay their phone bill. http://telecommich.org/lifeline/
  
CAPITAL AREA COMMUNITY SERVICES
 
HEATING HELP
  
MICHIGAN STATE HOUSING DEVELOPMENT AUTHORITY (MSHDA)
For more information visit http://www.michigan.gov/mshda/0,4641,7-141-45866_45868-175332--,00.html or contact the Michigan State Housing Development Authority at 517-373-6840. 
 
"HOLD ON TO YOUR HOME" Foreclosure Prevention
For more information visit www.holdontoyourhome.org
   
CONSUMERS ENERGY
Consumers Energy offers payment plans and assistance programs that may help meet your energy needs and protect you from gas and electric service shut off.   Consumers Energy Brochure     If you need help paying your bill, we recommend that you first contact your local Michigan Department of Human Services office or call 2-1-1 (not available in all Michigan counties). 
  
DTE ENERGY
DTE Energy offers several programs to assist their customers with paying their energy bills. For information about Payment Assistance Programs, please click here  Important: Contact DTE Energy at 800-477-4747 BEFORE your service is subject to shutoff. They will work with you to set up a payment plan or advise you of assistance agencies in your area.
  
BUSINESS PROPERTY OWNERS